Managed Services
Definition
Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.
A Managed IT Services Provider (also known as an 'MSP') is a third-party service provider that proactively monitors & manages a customer's server / network infrastructure, cybersecurity and end-user systems against a clearly defined Service Level Agreement (SLA). Small and medium-sized businesses (SMBs), nonprofits and government agencies hire MSPs to perform a defined set of day-to-day management services so they can focus on improving their services without worrying about extended system downtimes or service interruptions. These services may include network and infrastructure management, security and monitoring.
Most MSPs bill an upfront setup or transition fee and an ongoing flat or near-fixed monthly fee, which benefits clients by providing them with predictable IT support costs. Sometimes, MSPs act as facilitators who manage and procure staffing services on behalf of the client. In such context, they use an online application called vendor management system (VMS) for transparency and efficiency. A managed service provider is also useful in creating disaster recovery plans, similar to a corporation's The managed services model has been useful in the private sector, notably among Fortune 500 Companies and has an interesting future in government
Process
We meet with you to learn about your business pain points and help you to define an IT strategy, your goal and objectives while focused on your company's vision and mission. Together we define a plan to satisfy the strategy while our highly skilled and trained Team will help your business to succeed. You can focus on your core business while we help you with your IT operations.
As we have a vast pool of resources available in USA, LATAM and ASIA we can provide 24/7 system maintenance and technical support as needed.
Services
Graphic Design, Websites & eCommerce, Mobile & Web Apps, Systems Integrations, Business Intelligence, Cloud Computing, Artificial Intelligence, Internet of Things, Cybersecurity, Blockchain & Crypto, Metaverse, Staff Augmentation, Business & Systems Analysis, Product Management, Online Marketing, System Maintenance, Technical Support, Business & Technology Consulting.
Featured Services
Business Intelligence
Business Intelligence
Business Intelligence
Business intelligence (BI) consists of strategies and technologies used by enterprises for the data analysis and management of business information. Common functions of BI technologies include reporting, online analytical processing, analytics, dashboard development, data mining, process mining, complex event processing, business performance management, benchmarking, text mining, predictive analytics, and prescriptive analytics.
Cloud Computing
Business Intelligence
Business Intelligence
Cloud computing is the on-demand availability of computer system resources, especially data storage (cloud storage) and computing power, without direct active management by the user. Large clouds often have functions distributed over multiple locations, each of which is a data center. Cloud computing relies on sharing of resources to achieve coherence and typically uses a pay-as-you-go model, which can help in reducing capital expenses but may also lead to unexpected operating expenses for users.
AI Agents
Business Intelligence
AI Agents
An AI Agent agent refers to a system or program that is capable of autonomously performing tasks on behalf of a user or another system by designing its workflow and utilizing available tools. AI Agents can encompass a wide range of functionalities beyond natural language processing including decision-making, problem-solving, interacting with external environments, executing actions and can be deployed in various applications to solve complex tasks or processes.